These Terms and Conditions govern your use of the maya games platform. By registering an account or accessing any part of the platform, you agree to be bound by the rules set out below. Please read them carefully before you start playing.
Last updated: January 2025 | Applies to all registered players in the Philippines
Clear, plain-language rules that apply to every maya games account in the Philippines.
You must be at least 21 years old to register and use the maya games platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a resident of the Philippines and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this platform. maya games reserves the right to verify your identity at any time and to request supporting documentation as part of our account verification process. Accounts found to contain false or misleading information may be closed and any associated balances forfeited in accordance with applicable rules.
The maya games platform is provided for personal entertainment purposes only and may not be used for any commercial, fraudulent, or unlawful activity. You agree not to use any automated tools, bots, scripts, or software to interact with the platform in a way that is not intended for regular player use. Any attempt to manipulate game outcomes, exploit technical errors, or collude with other players is strictly prohibited and will result in immediate account suspension. All bets placed on the platform must be funded from legitimate sources; the platform must not be used for money laundering or any other financial crime. Players are expected to conduct themselves respectfully at all times, particularly in any live casino environment where real dealers are present. maya games reserves the right to void bets, withhold winnings, or close accounts where a breach of these conduct rules is identified. Continued use of the platform constitutes your ongoing acceptance of these terms and any updates that may be published from time to time.
All transactions on the maya games platform are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider, and processing times may vary depending on the method used. Withdrawal requests are subject to identity verification and may require you to provide documentation confirmingyour identity and the source of funds. maya games does not charge fees for standard withdrawals, though your payment provider may apply their own charges which are outside our control. Minimum and maximum transaction limits apply and are displayed within the account section of the platform at the time of each transaction. Players are responsible for any taxes or levies that may apply to their winnings under Philippine law, and maya games does not provide tax advice. Any transaction that appears suspicious or inconsistent with your normal account activity may be held for review pending further verification. We reserve the right to reverse a transaction or withhold a withdrawal if we have reasonable grounds to believe that fraud, error, or a breach of these terms has occurred.
maya games is committed to promoting responsible gaming for all players in the Philippines. We provide tools that allow you to set deposit limits, session time reminders, and self-exclusion periods to help you manage your activity within healthy boundaries. If you feel that your gaming activity is becoming problematic, we strongly encourage you to visit our Responsible Gaming page for guidance and available support options. Self-exclusion requests are processed promptly and, once activated, prevent access to your account for the duration you have selected. During a self-exclusion period, you will not be able to override or cancel the restriction before it expires. We also reserve the right to apply protective measures to any account where we identify patterns of play that suggest a player may be experiencing difficulties. Players under the age of 21 are strictly prohibited from accessing the platform, and we take all reasonable steps to prevent underage access.
All content on the maya games platform — including but not limited to logos, graphics, game interfaces, text, and software — is the property of maya games or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without prior written permission. Unauthorised use of platform content may result in account termination and legal action where appropriate. The maya games name and logo are brand identifiers and may not be used in any context outside of direct reference to the platform without explicit authorisation. Any feedback, suggestions, or ideas you submit to us may be used by maya games without obligation or compensation to you. These intellectual property terms apply to all users regardless of the device or browser through which they access the platform.
The maya games platform is provided on an "as is" and "as available" basis, and we make no warranties — express or implied — regarding uninterrupted access, error-free operation, or the fitness of the platform for any particular purpose. We are not liable for any loss of data, loss of winnings, or financial loss arising from technical failures, connectivity issues, or circumstances beyond our reasonable control. In jurisdictions where limitations of liability are restricted by law, our liability is limited to the maximum extent permitted. Players access and use the platform entirely at their own risk, and it is your responsibility to ensure that online gaming is lawful in your specific location within the Philippines. We reserve the right to suspend or discontinue any part of the platform at any time without prior notice for maintenance, regulatory compliance, or other operational reasons. Nothing in these terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded under Philippine law. For any concerns about platform availability or account issues, please refer to our FAQ page for guidance.
maya games reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date shown at the top of this page, and where appropriate, we will notify registered players through their account or via the platform. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any updates. If you do not agree with any revised terms, you should stop using the platform and may request account closure by contacting us at the email address listed in the footer of this page. Previous versions of these terms are not retained for public access, so we encourage you to save or print a copy if you wish to keep a record. All disputes arising from the use of the platform will be governed by the laws of the Philippines.
The most common questions Filipino players ask about the maya games platform rules.
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